Steamboat
Had steamboat for dinner with my parents because I was craving for hot soup, so we decided to try "Tian Tian Huo Guo" near Bugis Junction.
The dinner was expensive ($80+ for 3 ppl), and the food wasn't fantastic too. The dishes were all frozen stuff. We were given 2 types of soup, of which we had to choose from the 5 choices available, namely Fish Head Soup, Corn Ribs Soup, Mala Soup and Tom Yam. I wanted Tom Yam, but was told that it's pretty spicy, so we ended up having the fish head and corn ribs soup.
When the soup came, we were confused about which being the fish head soup and which being that of corn ribs, because they were of the same colour. So we started scooping up the ingredients, and realised that the kitchen staff must have got everything mixed up. There was corn in the fish soup, and some odd stuff in the corn ribs'. Plus when the staff came over to refill, he told us which was the corn ribs soup, and I was not convinced because of the presence of fried fish slices in that particular soup. Aiyah..anyway, the soup was yummy and very concentrated (must be very nutritious).
Service wasn't good too. It was disorganised due to a shortage of manpower. There was a waitress in her 60s who was very rude, which got me really irritated...
*my thoughts in blue
Mum: Excuse me, we have ordered a few dishes but they are not here yet.
Waitress (in a very rude tone): THE KITCHEN VERY BUSY LAH! (do u have to use that tone? and does it kill u to say 'sorry')
Mum: Ok. Can you bring the order paper over so that we can place our 2nd orders please?
Waitress: I SAID ALREADY..THE KITCHEN VERY BUSY!!!! (what has ur kitchen being busy got to do with u bringing the paper over? and if the kitchen's busy, does it mean all customers should stop eating? why not tell ur customers outside that u're too busy, so the restaurant shall close till the kitchen staff are free?)
Mum: Ok. And our drink's not here too.
Waitress: YOU NEVER ORDER, HOW YOU EXPECT US TO BRING TO U?!??!
Me *extremely pissed*: We HAVE ordered the drink, so of course we are expecting u to know and bring it here. And please bring the order paper over too. *in a rather loud and sarcastic tone* THANK U AH!
She was pissed manz. And that did shut her up.
How can a 60+ yr old senior citizen expect the younger generation to show respect if he/she is being rude and unreasonable in the first place? And worse, one which is working in a restaurant whereby he/she is suppose to provide a proper service and give a proper attitude to customers! I would have told her off and made a complaint if it weren't because of her age. She deserves a sack manz.
Fair enuff that the kitchen staff is busy, and that she's busy and stressed. Mum was speaking to her nicely, and I see no reason to why she had to be rude to my Mum. I do respect the elderly a lot, and I would have definitely spoken to her politely if she had given us the extent of respect we deserve.
The dinner was expensive ($80+ for 3 ppl), and the food wasn't fantastic too. The dishes were all frozen stuff. We were given 2 types of soup, of which we had to choose from the 5 choices available, namely Fish Head Soup, Corn Ribs Soup, Mala Soup and Tom Yam. I wanted Tom Yam, but was told that it's pretty spicy, so we ended up having the fish head and corn ribs soup.
When the soup came, we were confused about which being the fish head soup and which being that of corn ribs, because they were of the same colour. So we started scooping up the ingredients, and realised that the kitchen staff must have got everything mixed up. There was corn in the fish soup, and some odd stuff in the corn ribs'. Plus when the staff came over to refill, he told us which was the corn ribs soup, and I was not convinced because of the presence of fried fish slices in that particular soup. Aiyah..anyway, the soup was yummy and very concentrated (must be very nutritious).
Service wasn't good too. It was disorganised due to a shortage of manpower. There was a waitress in her 60s who was very rude, which got me really irritated...
*my thoughts in blue
Mum: Excuse me, we have ordered a few dishes but they are not here yet.
Waitress (in a very rude tone): THE KITCHEN VERY BUSY LAH! (do u have to use that tone? and does it kill u to say 'sorry')
Mum: Ok. Can you bring the order paper over so that we can place our 2nd orders please?
Waitress: I SAID ALREADY..THE KITCHEN VERY BUSY!!!! (what has ur kitchen being busy got to do with u bringing the paper over? and if the kitchen's busy, does it mean all customers should stop eating? why not tell ur customers outside that u're too busy, so the restaurant shall close till the kitchen staff are free?)
Mum: Ok. And our drink's not here too.
Waitress: YOU NEVER ORDER, HOW YOU EXPECT US TO BRING TO U?!??!
Me *extremely pissed*: We HAVE ordered the drink, so of course we are expecting u to know and bring it here. And please bring the order paper over too. *in a rather loud and sarcastic tone* THANK U AH!
She was pissed manz. And that did shut her up.
How can a 60+ yr old senior citizen expect the younger generation to show respect if he/she is being rude and unreasonable in the first place? And worse, one which is working in a restaurant whereby he/she is suppose to provide a proper service and give a proper attitude to customers! I would have told her off and made a complaint if it weren't because of her age. She deserves a sack manz.
Fair enuff that the kitchen staff is busy, and that she's busy and stressed. Mum was speaking to her nicely, and I see no reason to why she had to be rude to my Mum. I do respect the elderly a lot, and I would have definitely spoken to her politely if she had given us the extent of respect we deserve.
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